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Quality Guarantee: If not satisfied with your product quality within 30 days, contact us. Valid claims can get a free replacement or a refund.

Color Consistency: We aim for minimal color variations. But due to factors like machine type, settings, paper types, etc., 100% consistency isn't guaranteed.

Defective/Damaged Products: If you receive defective or damaged orders, we'll cover the costs of a new order.

Lost Orders: For packages lost in transit, contact us within 30 days for a replacement order.

Return Policy: Since products are personalized, we don't support returns. New orders will incur their full costs.

Returned to Sender: Place a new order, and we’ll refund the product price, but you'll cover shipping. More on this topic here.

Wrong Address & Rejected by Recipient: Shipments with incorrect addresses or rejected by customers will be safely disposed of. New orders with correct details will incur their full costs.

Unclaimed: If orders aren't received, they might be at the local post office. Unclaimed orders might be returned to the sender. Place a new order and contact us for a product price refund (shipping still applies).

For a comprehensive understanding, please refer to the full article.